Privacy Policy

Effective Date: 15th December 2024

Ash The Health Coach Ltd. (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal data. This privacy policy outlines how we collect, use, and safeguard your information when you interact with our services, website, and programs.

1. Information We Collect

We may collect the following types of personal information:

- Contact Information: Name, email address, phone number, mailing address.

- Health and Fitness Information: Any details shared via PAR-Q forms, fitness assessments, or consultations.

- Payment Information: Billing address and payment details when you purchase our services or products.

- Technical Information: IP address, browser type, device information, and cookies when you visit our website.

- Usage Data: Information about how you use our website, services, and products.

2. How We Use Your Information

We use the information we collect to:

- Provide and improve our services (e.g., personal training, group classes, online programs).

- Process transactions and deliver purchased products (e.g., recovery tools, wearables, fitness equipment).

- Communicate with you about your account, subscriptions, and progress.

- Send marketing materials, promotions, and updates with your consent.

- Monitor website usage for analytics and to enhance the user experience.

- Ensure compliance with legal obligations and protect against fraud.

3. Sharing Your Information

We do not sell your personal information to third parties. However, we may share your information with trusted third-party service providers to:

- Process payments securely.

- Deliver products and services.

- Provide analytics and marketing support.

All third-party providers are required to handle your data securely and in compliance with applicable laws.

4. Your Rights

Under data protection laws, you have the following rights:

- Access: Request a copy of the personal data we hold about you.

- Correction: Request corrections to any inaccurate or incomplete information.

- Erasure: Request deletion of your personal data where applicable.

- Objection: Object to the processing of your data for marketing purposes.

- Data Portability: Request transfer of your data to another service provider.

To exercise these rights, contact us at [email protected]

5. Data Retention

We retain your personal data only as long as necessary to fulfil the purposes outlined in this policy or as required by law.

6. Cookies and Tracking Technologies

Our website uses cookies to:

- Enhance your browsing experience.

- Collect analytics for website improvement.

You can manage or disable cookies through your browser settings. However, this may affect website functionality.

7. Data Security

We implement robust security measures to protect your data from unauthorized access, alteration, or disclosure. However, no system is completely secure, and we cannot guarantee absolute security.

8. Updates to This Policy

We may update this privacy policy periodically. Changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions or concerns about this privacy policy, please contact us:

Ash The Health Coach Ltd.

Email: [email protected]

Phone: +44 7837899172

Address: 242, Shepherds Bush Roads, W6 7NL

© Copyright © 2024 Ash The Health Coach Ltd. All Rights Reserved.